All orders are shipped in discreet, plain packaging with no mention of our website or the nature of the products inside. Your privacy is our top priority.

Delivery typically takes 2–7 business days, depending on your location and the courier service used. You will receive a tracking number once your order has been dispatched.

Yes, we offer free shipping on all orders over 100 €. For orders below this amount, shipping costs will be calculated at checkout.

Due to the personal and hygienic nature of our products, we cannot accept returns for opened or used items. However, if the product is defective, damaged, or incorrect, please contact us within 14 days of receiving your order for assistance.

Yes, all our products are made from high-quality, body-safe materials. Please follow the instructions provided with each product to ensure safe usage.

Absolutely. We use SSL encryption to secure your data, and your personal information is never shared with unauthorized parties. Please see our Privacy Policy for more details.

You can reach our customer service team by email at info@eronidi.com. We’re happy to assist with any questions or concerns.

You can request a cancellation or change by contacting us at info@eronidi.com before the order has been shipped. Once the order is dispatched, modifications are no longer possible.

Yes, we ship to select countries. Delivery times and shipping costs may vary based on the destination. Please check the shipping options during checkout for details.